LEARNER EXPERIENCE PLAYBOOK

GAIN SUPPORT and set expectations

I crafted a Learner Experience Playbook to serve as a unifying guide that clarifies the department objectives, explains value, and overviews approach to instructional design, fostering greater team understanding.

The result was department visibility, more effective collaboration, and a streamlined, consistent approach to L&D across the organization.

LIMITED PREVIEW

A reduced and redacted preview of my approach to the learner experience, setting expectations, and gaining executive alignment.